What sets us apart from our competition? To start with, the owner of the company, me, answers the phone and not a CSR reading off of a script. When I am not in the office, I roll the calls to my cell phone. While you may occasionally get our voice mail, I typically get back to you within about 30 minutes or less; your call is important to us.
I know what I am talking about. I have been in the business just shy of 30 years, and I know what questions to ask and what red flags to look out for. Each situation can be unique with its own set of circumstances. We will discuss your needs and what we can offer you with regards to a dumpster or roll-off container.
We do our best to communicate with you from beginning to end. If there are issues with a delivery (car in the way, low hanging branches, etc.) we will call and discuss an alternate delivery location. If you have questions after the delivery, we are just a phone call away.
I answer the phone well beyond standard business hours – I have taken orders or answered questions at 9:00 and night and at 5:00 in the morning. Weekends, Holidays, we realize that you are the customer, and without you, we would not exist.
Chris Hove, Owner/CEO